For any questions on your invoice status please email invoices@mvpmatch.co directly or create a ticket using our Finance Ticketing Tool
Regardless of project type, you as an Elite will have to invoice us for your services so we can pay you on time. The following Q&A will give you a detailed guide on how this process works:
When should I send the invoice?
When should I send the invoice?
Please send us 1 invoice a month per 1 project (if you work on 2 or more projects than 2 and more invoices).
The invoice should be send at the beginning of the month, for the services delivered for the previous month (e.g. you would send the April invoice on May 1st).
Please do not delay your invoice and send them within the first week of a new month
Where should I send the invoice?
Where should I send the invoice?
Please clarify with one of our Partnership Managers or check your project agreement, whether you are working on a project for MVPF Global Talent Solutions GmbH (MVP Match) or MVPF Technologies GmbH (MVP Factory).
MVPF Global Talent Solutions GmbH (MVP Match):
Send invoice as PDF to invoices@mvpmatch.co
MVPF Technologies GmbH (MVP Factory).
Send invoice as PDF to invoices@mvpfactory.co
Important: All invoices require approval from the Partnership Manager of the project.
What information needs to be on the invoice?
What information needs to be on the invoice?
You can use any invoice template you prefer, as long as it contains:
the project code (see where to find below)
the service period (e.g. 01.09.2021 to 30.09.2021) and the signing date of the agreement.
MVPF's billing address (see where to find below)
MVPF's VAT ID (see which one to use below)
your VAT ID (if you have one) and your billing address
Quantity of hours/days as in the timesheet
Hourly/Day rate in € (EURO)
Total amount (number of hours/days * rate)
The description of the invoice items shouldn’t just be “UX UI” but rather “UX and UI design for a mobile application, interaction with client, project management” etc.
What is the project code and where to find it?
What is the project code and where to find it?
Every project has a unique code associated with it, for accounting and tracking purposes. The project code follows the XXX-ZZZ format (e.g. SpaceX's first project would have a code like SPX-PR1). You can find the project code in your Elite Dashboard (next to the project title).
Or you can find it here as well:
What is MVPF's billing address & VAT ID
What is MVPF's billing address & VAT ID
Depending on if you are working on a project for MVPF Global Talent Solutions GmbH (MVP Match) or MVPF Technologies GmbH (MVP Factory) use the following billing address:
Billing Adress:
MVPF Global Talent Solutions GmbH (MVP Match):
Prinzenstraße 34
10969 Berlin
Germany
VAT ID:
DE329623397
Billing Adress:
MVPF Technologies GmbH (MVP Factory):
Prinzenstraße 34
10969 Berlin
Germany
(feel free to drop by our office whenever you're in Berlin!)
VAT ID:
DE310664092
Who is my MVPF contact?
Who is my MVPF contact?
This field relates to the Partnership Manager for the project, please enter their name in the field. You can find the Partnerships Manager's name on the team tab of the project, you are working on. Just go to your elite dashboard open the project you want to invoice and select team from the tabs. You can find the partnership manager there.
How do I list travel / accommodation / other expenses on the invoice?
How do I list travel / accommodation / other expenses on the invoice?
For a comprehensive explanation and more details please check this article.
What is the latest I can send the invoice?
What is the latest I can send the invoice?
You have to invoice us within 30 days of commencement of your service. (e.g. invoicing us in March 2019 for services performed in September 2018 is not possible), but once again we encourage you to send it within the 7 days of a finished assignment.
When can I expect to get paid?
When can I expect to get paid?
All invoices are paid within 20 business days (30 calendar days) of receiving the invoice from you.
What is the status of my invoice?
What is the status of my invoice?
Someone on my team was paid before I was, why is that?
Someone on my team was paid before I was, why is that?
We noticed examples where Person A was paid before Person B, only later to realize Person B submitted their invoice several days (or even weeks) after Person A.
All invoices are processed in chronological order as our Accounting receives them. As long as you follow this guide, your payments should arrive as expected.
Still have some issues?
If you any other questions or issues related to finance, please do not hesitate to create a support ticket via our
You can also join our community on Slack and there we can help you on our #support channel. If your timesheet is locked or you need some minor adjustments, that's the perfect place to get that kind of assistance.
Ok, but I need to actually talk to someone
That's ok, we get it. Schedule a brief call with 1 of our Teams here.