For any questions on invoice status, please email invoices@mvpfactory.co directly.

Regardless of project type, you as an Elite will have to invoice us for your services so we can pay you on time.

Where should I send the invoice?

Please clarify with one of our Partnership Managers or check your project agreement, whether you are working on a project for MVPF Global Talent Solutions GmbH (MVP Match) or MVPF Technologies GmbH (MVP Factory).

Projects for MVPF Global Talent Solutions GmbH: Please send the invoice to invoices@mvpmatch.co

Projects for MVPF Technologies GmbH: Please send the invoice to invoices@mvpfactory.co.

All invoices require approval from the Partnership Manager of the project.

Invoicing - basic information

  • 1 invoice a month per 1 project (if you work on 2 or more projects than 2 and more invoices).

  • All the invoices should be in € (EURO)

  • Please send the invoice at the beginning of the month, for the services delivered for the previous month (e.g. you would send the April invoice on May 1st).

  • Please, do not delay your invoice and send them within the first week of a new month.

Invoice elements
You can use any invoice template you prefer, as long as it contains:

  • the project code (see below)

  • the service period (e.g. 01.09.2021 to 30.09.2021) and the signing date of the agreement.

  • MVPF's billing address (see below)

  • MVPF's VAT ID (DE329623397)

  • your VAT ID (if you have one) and your billing address

  • Quantity of hours/days as in the timesheet

  • Hourly/Day rate

  • Total amount (number of hours/days * rate)

  • The description of the invoice items shouldn’t just be “UX UI” but rather “UX and UI design for a mobile application, interaction with client, project management” etc.


What is the project code and where to find it?
Every project has a unique code associated with it, for accounting and tracking purposes. The project code follows the XXX-ZZZ format (e.g. SpaceX's first project would have a code like SPX-PR1). You can find the project code in your Elite Dashboard (next to the project title).

Or you can find it here as well:

What is MVPF's billing address?

Depending on if you are working on a project for MVPF Global Talent Solutions GmbH (MVP Match) or MVPF Technologies GmbH (MVP Factory) use the following billing address:

MVPF Global Talent Solutions GmbH
Prinzenstraße 34
10969 Berlin

Germany

MVPF Technologies GmbH
Prinzenstraße 34
10969 Berlin
Germany
(feel free to drop by our office whenever you're in Berlin!)

Who is my MVPF contact?
This field relates to the Partnership Manager for the project, please enter their name in the field. You can find the Partnerships Manager's name on the team tab of the project, you are working on. Just go to your elite dashboard open the project you want to invoice and select team from the tabs. You can find the partnership manager there.

How do I list travel / accommodation / other expenses on the invoice?
Please check this article for more details.

What is the latest I can send the invoice?
You have to invoice us within 30 days of commencement of your service. (e.g. invoicing us in March 2019 for services performed in September 2018 is not possible), but once again we encourage you to send it within the 7 days of a finished assignment.

When can I expect to get paid?
All invoices are paid within 20 business days (30 calendar days) of receiving the invoice from you.

What is the status of my invoice?

Check out this article for help.

Someone on my team was paid before I was, why is that?
We noticed examples where Person A was paid before Person B, only later to realize Person B submitted their invoice several days (or even weeks) after Person A.

All invoices are processed in chronological order as our Accounting receives them. As long as you follow this guide, your payments should arrive as expected.

Still have some issues?
Join our community on Discord and there we can help you on our #support channel. If your timesheet is locked or you need some minor adjustments, that's w perfect place to get that kind of assistance.

ok, but I need to actually talk to someone

That's ok, we get it. Schedule a brief call with 1 of our Teams here.

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